When you signal a shipping problem, your order status is marked as 'pending'. While we resolve this issue your review deadline is frozen.
In some cases, it is possible that we or the brand may have not yet changed the status of your order once the problem is solved. Until the status of your order does not change you will be unable to post your review.
There's an easy fix to this problem, please send us a message via the help widget and we will be happy to help!