⭐ I haven’t received my product, what can I do?

If you haven't received your product, you can't create and publish your content.

When your order is in "Sent" or "Received" status and you encounter a delivery problem, you need to report it as soon as possible so that we can quickly find a solution.


How to do it:

Simply click on the "Report a delivery problem" button in the"Orders" tab.

This changes the status of your order from "Sent"/"Received" to "Pending", and the timer for posting your review is stopped until the situation is resolved.


🤔 My credit is about to expire or has already expired

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