If you have a problem with the product you have received (faulty or incorrect order):
Let us know immediately so that we can find a solution as quick as possible!
You have 2 weeks to report a problem regarding your product.
You have 7 days to report a problem regarding your product.
App version
- Go to Account (last icon on the right in the menu)
- Scroll down until reaching Help, and click on it
- You will then have access to our Help center
- Use the Contact Icon to contact us:
Web version
- Just use our Contact Icon in the bottom right corner :